Add a member

Create the member, their first plan and bill in one go, and hand over their login.

Members, then Add member (or Dashboard, Add Member).
Enter the name, phone and date of birth. Under 18? Add the parent or guardian and tick that they signed the form.
Pick the plan and the start date. Record the payment now, or leave it owing.
Save. Then give them their sign-in details: Send on WhatsApp (their member ID and a link to set their password), print the slip (member ID and a first password), or let the welcome email do it when they have an email.
Later, from their page: Sign-in details sends the same again.

Members don't make their own account: you add them, and they sign in with the member ID you give them.

Someone who enquired first? Open Enquiries and use Make member: the form fills in and the enquiry closes as joined.

Also useful

Still stuck? All help, or raise a ticket from the app (Support Tickets).

Create the member, their first plan and bill in one go, and hand over their login.

Members, then Add member (or Dashboard, Add Member).
Enter the name, phone and date of birth. Under 18? Add the parent or guardian and tick that they signed the form.
Pick the plan and the start date. Record the payment now, or leave it owing.
Save. Then give them their sign-in details: Send on WhatsApp (their member ID and a link to set their password), print the slip (member ID and a first password), or let the welcome email do it when they have an email.
Later, from their page: Sign-in details sends the same again.

Members don't make their own account: you add them, and they sign in with the member ID you give them.

Someone who enquired first? Open Enquiries and use Make member: the form fills in and the enquiry closes as joined.

Also useful

Still stuck? All help, or raise a ticket from the app (Support Tickets).