WeTrackFit
This policy explains when WeTrackFit refunds payments for WeTrackFit subscriptions.
Every new gym starts with a 14-day free trial. No payment is taken during the trial, so there is nothing to refund if you decide not to continue.
A monthly payment covers the month it is paid for. It is not refunded once that month has started, but you can cancel at any time and you will not be charged for the next month.
If you cancel within 14 days of paying for a yearly plan, we refund the full amount. After 14 days, the yearly payment is not refunded, and your plan stays active until the end of the paid year.
If you paid twice for the same bill, paid the wrong amount, or were charged after you cancelled, we refund the extra amount in full.
If WeTrackFit was unavailable for more than 3 days in a row because of a problem on our side, we credit or refund the affected days on request.
Write to info@wetrackfit.com with your gym name and the payment details. We reply within 5 working days. Approved refunds are paid to the account the payment came from, usually within 7 to 10 working days.