Delete your account

Gym members: in the app

1. Open the WeTrackFit member app and sign in.
2. Tap your picture at the top, then Delete my account.
3. Type DELETE and confirm. You are signed out everywhere at once.

Gym owners: close your gym's account

1. Sign in, open My profile and tap Delete your account, or use the form below.
2. If you want a copy of your gym's data, export it from Settings first.
3. We confirm the request with you, then close the gym's account. Nobody can sign in to it after that.

Gym staff

Your login belongs to your gym. Ask the gym owner to remove you from Staff, or send the form below and we will check it with your gym.

What is erased, and when

• Members: 30 days after the account is closed, your personal details, body measurements, food and workout logs, chats, notes and photos are erased for good. To change your mind within those 30 days, contact your gym.
• Gym accounts: within 30 days after the gym's account is closed, we erase the personal details of its owner, staff and members.
• Kept: bills, invoices and payment records that the law requires to be kept for tax, without names where the law allows, for as long as the law requires.

Cannot sign in? Send us a request

We check every request before closing an account: with the gym for members and staff, and with you for a gym account.